Returns & Exchanges
At LV Furniture, we want you to love your home, which is why we offer a 30-day return period on all standard furniture items in their original condition. Please note that custom upholstery and final sale items are not eligible for exchange or refund.
Return Process
- 1.Initiate Your Request
Contact our customer service team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Items
Disassemble the furniture if necessary and pack it securely in its original manufacturer packaging to prevent damage during transit.
- 3.Schedule Pickup
Once approved, our logistics partner will contact you to coordinate a convenient time for the curbside pickup of your return.
- 4.Receive Your Refund
After our warehouse inspects the returned items, we will issue a full refund to your original payment method, minus applicable restocking fees.
